PET factory analytics concept illustration
Training & Continuous Improvement

Build the Knowledge.
Control the Process.
Improve the Results.

Hands-on PET manufacturing training meets advanced process science. D.E.L.L. PET and strategic technical partner Steve Zagarola of NWCPE help manufacturing teams understand their processes, solve complex problems, and sustain improvements.

Training built around your operation

Build capability where it matters: on your production floor.

01 / Train

Process Fundamentals

PET preforms, blow-molding fundamentals, equipment parameters and changeover procedures.

02 / Solve

Structured Troubleshooting

Connect symptoms with production evidence and turn recurring issues into deeper process knowledge.

03 / Sustain

Continuous Improvement

Review data, validate changes, document learning and hold the gains over time.

Steve Zagarola
Strategic technical partnership · NWCPE

Steve Zagarola

PET Container Engineering & Manufacturing Process Specialist · B.S., Mechanical Engineering, Georgia Tech · Executive Master Black Belt

Some people study an industry. Others help create it.

Steve helped develop the first PET bottle designs at The Coca-Cola Company, is an inventor on the first commercial 2-liter PET bottle patent, and authored Coca-Cola’s original PET performance specifications and test methods.

Through the D.E.L.L. PET and NWCPE strategic partnership, manufacturers can access his foundational PET knowledge and specialized DOE, SPC, quality system and technical coaching capabilities.

  • Foundational PET development
  • DOE + SPC expertise
  • Lean Six Sigma
  • Plant-floor training
Optimize · Control · Sustain

Two powerful disciplines. One stronger process.

DOE identifies factors and interactions that drive performance. SPC helps teams understand variation and maintain control.

Design of Experiments (DOE)

Discover what drives performance.

DOE is a structured statistical method for understanding and improving processes. By systematically varying key process variables, DOE identifies the factors and interactions that drive performance and produces predictive models.

These models accelerate startup optimization, solve complex problems, and improve yield and quality. The practice of DOE fosters collaboration among operators, technicians, and engineers, building process knowledge, teamwork, creating a sense of ownership and pride in sustainable results.

DOE support services

  • Ad hoc troubleshooting
  • Improvement of existing processes
  • New-process startup characterization and optimization
  • Process management guidelines
  • Training combined with practical DOE applications

Examples from Steve’s presentation. Plotted settings and values belong to these examples.

Interaction plot of intrinsic viscosity after drying versus residence time, with separate lines for drying at 155 and 190 degrees Celsius.Open full-size chart (opens in a new tab)
Identify interactionsDrying temperature and residence time plotted against intrinsic viscosity after drying.
Response surface showing stress crack resistance across preblow pressure and preform temperature.Open full-size chart (opens in a new tab)
Explore a response surfaceStress crack resistance across preblow pressure and preform temperature.
Contour plot of crystallinity severity against cooling time and cooling water temperature.Open full-size chart (opens in a new tab)
Compare process conditionsCrystallinity contours mapped against cooling time and cooling water temperature.
Statistical Process Control (SPC)

Monitor variation. Sustain the gains.

Statistical Process Control helps teams monitor process variation, distinguish routine fluctuations from meaningful process shifts, and maintain consistent operations once improvements have been implemented.

SPC support services

  • Quality and Process Control Plan Development
  • Test Equipment Selection
  • SPC Software Selection
  • SPC training
  • SPC team development and coaching

Examples from Steve’s presentation. Plotted settings and values belong to these examples.

Time-series chart labeled Base Thickness in inches, with observations, a running line and reference lines.Open full-size chart (opens in a new tab)
Monitor variation over timeBase-thickness measurements and reference lines over time.
Handle-pull loading distribution and capability analysis, including a histogram, box plot and capability summaries.Open full-size chart (opens in a new tab)
Examine distribution and capabilityHandle-pull loading distribution and capability analysis.
Pareto chart grouping setup-change causes, with counts and cumulative percentage.Open full-size chart (opens in a new tab)
Prioritize causesSetup-change causes and their cumulative contribution.
  1. Discover
  2. Optimize
  3. Control
  4. Sustain
PET manufacturing applications

Deep technical knowledge. Practical relevance.

ESCR

Environmental stress crack resistance

Acetaldehyde

AA reduction

Intrinsic Viscosity

IV retention

Visual Defects

Defect elimination

Blow Molding

Process optimization

Resin Behavior

Performance engineering

Barrier Properties

Gas-barrier optimization

Quality Systems

Process control and capability

D.E.L.L. PET capabilities

Train. Apply. Improve.

Build process knowledge through practical training, explore the blow cycle, and apply what your team learns on the production floor.

Reference diagram of PET temperature ranges and blow-cycle stages, from oven transfer through high-pressure blowing to bottle exit

Process Fundamentals We Cover

Explore PET temperature ranges, heat, pre-blow pressure, high-pressure blowing and stretch timing.

Explore the interactive blow-molding model →

See It, Don't Just Hear It

Adjust heat, blow pressure, and stretch timing and watch the wall-thickness distribution respond.

CoolerHotter
LowerHigher
LowerHigher
EarlierLater
Estimated Stretch Ratio~9.5:1
Wall Thickness Spread0.30× relative
Wall Thickness Distribution — Illustrative
Heavy
1.000.750.500.250.00
Thin
thicknessbase → shoulder

This is a simplified, illustrative model, not engineering-grade simulation. Open the full Interactive Process Guide →

Plant-floor training

Practical instruction based on equipment, process history and operating conditions.

View Training Service →

Continuous improvement

Review production data, test process changes and sustain measurable operational improvements.

View Program Details →

Remote technical support

Process reviews, troubleshooting and technical support alongside on-site teams.

View Remote Support →
Two organizations · Complementary expertise

Your process can perform better.

D.E.L.L. PET

PET manufacturing services, technical support, troubleshooting, training, continuous improvement and project management.

Request PET manufacturing support
We Don't Sell Service. We Sell Results.